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Operationally-Focussed Discussions

Meet The Key Players From...


  • Swedbank
  • ING Belgium
  • Rabobank
  • Nationwide
  • Permanent TSB
  • Barclays
  • Lloyds Bank
  • RBS
  • Alior Bank S.A.

And many more...


With The Following Job Titles...


COOs, VPs, Directors, Global Heads, Managers, Chiefs Of and Team Leads

  • Payment Strategy
  • Business Architecture  
  • Governance
  • Cards
  • Product
  • Payment Systems
  • Risk & Compliance
  • Digital Transformation
  • Business Change Delivery
  • IT Architecture

Plus


  • Customer Authentication Services
  • Back-Office Payment Processing Solutions
  • Innovative Payment Solutions
  • Legal Payment Services
  • Payment Services Consultancies
  • Mainframe Infrastructure IT Solutions
  • API Platform Integration Services
  • Cyber-Security Services

Day Two

Day Two: Aligning Business Processes - How To Coordinate Infrastructure With Business Processes To Centre Your Position In The Payment Ecosystem

Chaired By: Antoine Larmanjat, FounderPayconiq - ING & KBC

9.00 Chair's Opening Remarks

KEYNOTE: REMAINING RELEVANT IN A CHANGING LANDSCAPE

9.10 Discover Strategic Approaches To Innovate Business Processes To
Remain Agile In A Changing Environment

  • Delve into invigorating elements of delivery within account services, payment initiative services and secure authentication - what commercial opportunities do they bring?
  • Determine how to build more comprehensive client solutions across products under PSD2 - What is necessary?
  • Figure out what deliveries can be made to customers to quantify the commercial potential of PSD2

Sailesh Panchal, Head of Regulatory Technology Architecture, Lloyds Banking Group

MARKET OUTLOOK

9.55 Investigate How A Post-PSD2 Will Look Like And Understand Its Wider Implications On Banking And Financial Services

  • Discuss strategic options for banking and FinTech organisations and best course of action
  • What will this mean for banking? Discover likely forms of how banks will be organized in a Post-PSD2 market
  • Understand the structural changes within the market and weigh up aggressive vs. defensive PSD2 strategies

Thaer Sabri, Member, European Commission Payment Services Market Experts Group

10.40 Morning Break In The Exhibition Area

NEW TECHNOLOGIES AND DISTRIBUTION CHANNELS

11.10 Develop Competitive Advantages Through Customer-Orientated Products And New Technologies To Enhance The Value Chain In A PSD2 Market

  • How a good, value adding API differs from just a "compliant" API, and why the symmetry of existing channels prescribed by EBA is a trap
  • Traps of Open Banking API implementation from the perspective of an IT vendor
  • Wait or act? Is building a great API that will remain relevant when the regulation is implemented possible now?

Krzysztof Trojan, Head of Banking and Finance Solutions, intive

DATA MANAGEMENT

DISCOVER THE LATEST PRACTICES AND TECHNOLOGIES FOR ENSURING QUALITY DATA FLOW AND ANALYSIS TO LAY THE FRAMEWORK FOR DEVELOPING AND ENHANCING THE CUSTOMER EXPERIENCE

DATA MANAGEMENT

11.55 Determine The Best Processes Of Analysing Customer Data To Drive Value Creation For Customer Experience

  • Investigate and leverage how behavioural characteristic data can develop digital identities in PSD2 to innovate the customer experience
  • Learn multiple methods to request new data driven by APIs to streamline the account data acquisition process
  • Discuss best practices for analysing large quantities of data to be able benefit the customer

Tim Vincent, EMEA Solution Engineer Team Lead, DataStax

DATA CONTROLS

12.40 Understand What Data Controls Should Be In Place Within The Liability Model To Minimize The Risk Of Penalties

  • Expose best methods for minimizing data leakages within the IT infrastructure to protection customer data
  • How will the API data model play in reality? Who is responsible for data and where will liability lie?
  • Learn best practices to manage bad transactional data to minimize risk to business and ensure customer retention

Saqhib Ali, Head of Business Data Infrastructure - Consumer Finance, Lloyds Banking Group

1.25 Lunch In The Showcase Exhibition Area

ORGANISATIONAL READINESS

2.25 Detail Budget, Staffing And Training Requirements To Transform Organisational Culture To Efficiently Adapt To PSD2

  • Realise how to determine organisational budgets and resources to cost-effectively adapt to PSD2
  • What knowledge is required? Find out what training and knowledge requirements are needed to progress quickly
  • Establish the structural changes required within an organisation to be most agile to adapt to a Post-PSD2 environment

Nadine McKeone, PSD2 Programme Director - Digital Products and Payments, AIB

CONSUMER ENGAGEMENT

3.10 Size Up Practical Methods For Educating The Consumer On Post-PSD2 Products To Increase Consumer Trust And Capitalise On Market Opportunities 

  • Assess the means of determining the terms and conditions for customers using Post-PSD2 products to enhance market position 
  • Investigate the best methods of educating the customer through marketing and products
  • Find out how to effectively raise security awareness with existing customers to enhance trust and help deliver products to market

Jurate Straupiene, Product Manager (Payment Services), Swedbank

3.40 Afternoon Refreshments In The Exhibition Area

CUSTOMER ENGAGEMENT & INNOVATION

EXCHANGE INFORMATION AND EXPLORE BUSINESS OPPORTUNITIES TO MUTUALLY DEVELOP INNOVATION CAPACITY FOR THE END-USER AND LAY DOWN THE OPTIMAL ROUTES FOR ENGAGING THE CUSTOMER  

FINTECH-BANK COOPERATION    

4.10 Best Methods And Ways To Approach Collaboration Between The FinTech Community And Banks

The key to success in the Post-PSD2 market is innovation and agility in an ever changing payment landscape. This roundtable discussion between FinTechs and the banking sector will lay down the foundations of driving innovation and identifying ways of remaining competitive in the realm of future payments.

  • Determine what are the best ways to develop mutually beneficial commercial partnerships to drive innovation capacity
  • Facilitate partnerships with FinTechs that add to the value chain and will help drive business forward
  • Getting The Buy In: Overcome propriety and intellectual property constraints

Chaired By: Antoine Larmanjat, FounderPayconiq - ING & KBC

Panellist: Christopher O'Driscoll , Former Strategy & Planning, HSBC

Panellist: Jurate Straupiene, Product Manager (Payment Services), Swedbank

4.45 Chair's Closing Remarks & Apple TV Draw

5.00 End of Conference

Speaker

Why You Should Attend

Prepare For Day Zero

Equipping The Banking Industry With The Operational Know-How To Be Ready To Capitalise On A Post-PSD2 Market
  • Be Compliant And Ready For Implementation: Tackle PSD2 uncertainty through objective screening of what the regulation actually means to your business operations
  • Minimize Risk To Business: See carefully selected case studies of developing customer authentication methods to minimize fraudulent transactions without affecting the customer experience
  • Develop Your Architecture: Understand the possibilities of upgrading your current system architecture and quickly identify the commercial opportunities in a Post-PSD2 environment
  • Maximize Customer Engagement: Recognize value generation opportunities and know how to both educate the customer on new products and ensure consumer trust
  • Integrate Your API Systems: Learn first-hand experiences on what is possible and what isn't through understanding the possibilities and constraints of opening up API data to third-parties to determine the most cost-effective methods

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